Sohaila Internationals’ GDPR Policy and Terms
Updated May 24, 2018
- Collection and Use of Personal Information.
- What personal information we collect.
When You create any account under the umbrella of Sohaila International User Account, purchase a product, download a software update, or contact us, we collect a variety of information, including Your name, mailing address, phone number, e-mail address, and contact preferences. When payment, or payment information, is required, we will direct You to submit credit card information through a third-party such as Paypal. When You, as a Sohaila International Account Holder, acquire information regarding Your customers and then upload that information to Sohaila International, Sohaila International will store whatever personal information regarding Your customers that You have uploaded on Sohaila International production servers.
- How we use Your personal information.
The personal information we collect allows us to keep You posted on Sohaila International’s latest product announcements, software updates, and upcoming events. If You don’t want to be on our mailing list, You can opt out anytime by navigating to the unsubscribe link in the last e-mail You received from Sohaila International. You will have the option to unsubscribe from an individual list, or from all Sohaila International lists. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may use Your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Sohaila International Account holders. From time to time, we may use Your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to Your interaction with Sohaila International, You may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Sohaila International’s products, services, and customer communications.
- Collection and Use of Non-Personal Information.
We also collect data in a form that does not identify any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it: We may collect information such as business, language, zip code, area code, unique device identifier, referrer URL, and the time zone where an Sohaila International product is used so that we can better understand customer behavior and improve our products, services, and advertising.We may collect information regarding customer activities on any of our websites. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is non personal information.We may collect and store details of how You use our services. This information may be used to improve the relevancy of results provided by our services.
- Cookies and Other Technologies.
- Disclosure to Third Parties.
At times Sohaila International may make certain personal information available to strategic partners that work with Sohaila International to provide products and services, or that help Sohaila International market to customers. Personal information will only be shared by Sohaila International to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Affiliates: Sohaila International will provide Your email address to affiliates or users who refer You to us, or through whom You create an Sohaila International account. Service Providers: Sohaila International shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to You, managing and enhancing customer data, providing customer service, and assessing Your interest in our products and services. Sohaila International also shares Your information with financial institutions who provide payment (both to and from You) services. Finally, Sohaila International provides Your personal information with API integrators You have chosen, and other third party software services to assist You with Your sales funnels when You so direct us. These companies are obligated to protect Your information and may be located wherever Sohaila International operates. Legal: It may be necessary − by law, litigation, or requests from government authorities within or outside Your country of residence − for Sohaila International to disclose Your personal information. We may also disclose information about You if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about You if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Corporate Change: Additionally, in the event of a reorganization, merger, or sale of Sohaila International we may transfer any and all personal information we collect to the relevant third party.
- Protection of Personal Information.
Sohaila International takes the security of Your personal information very seriously. When Your personal data is stored by Sohaila International, we use computer systems with limited access housed in facilities using physical security measures. When You use some Sohaila International products and services that by their nature are public facing, such as when You post on an Sohaila International forum, the personal information and content You share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information You choose to share or submit in these instances. For example, if You list Your name and e-mail address in a forum posting, that information is public. Please take care when using these features.
- Retention of Personal Information.
- Access to Personal Information.
For any personal information we hold, we will provide You with access (including a copy) upon Your request. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting sohaila@SohailaInternational.com
- Children & Education.
We understand the importance of taking extra precautions to protect the privacy and safety of children using Sohaila International products and services. Children under the age of 18, are not permitted to create their own Sohaila International IDs; instead, a parent must obtain the account and provide the parent’s information to Sohaila International. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.
- Third Party Sites and Services.
Sohaila International websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage You to learn about the privacy practices of those third parties.
- Your Rights Under the GDPR.
If You are a citizen or a resident of a country in the European Union, the GDPR grants You the following rights:
a. Access to Your Personal Data: You have the right to receive a copy of Your personal data that is subject to processing by Sohaila International. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. In cases of excessive, unreasonable, or repeated requests Sohaila International may charge You a reasonable fee and may require additional time to grant Your request. Also, Sohaila International may use reasonable means to confirm Your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of Your personal data, please contact us by e-mail at Sohaila@SohailaInternational.com.
b. To have Your Data Corrected: If Your personal data is erroneous or outdated, You have the right to have it corrected. To do so, please contact Sohaila International via e-mail at Sohaila@SohailaInternational.com.
c. To be Forgotten. You have the right to be forgotten by Sohaila International. You may exercise this right by e-mailing us at Sohaila@SohailaInternational.com. We will comply with Your request, at no charge to You, within one calendar month by deleting Your account, along with all of Your personally-identifiable data that is subject to any Sohaila International processing. Naturally, after we grant Your request You will not have access to any Sohaila International products or services unless and until You open a new Sohaila International account. Sohaila International may use reasonable means to confirm Your identity before granting any request for data so as to prevent the granting of fraudulent requests.
d. To Restrict Processing of Your Data. You can request that Your data not be processed via Sohaila International partners. You can make that request by e-mailing us at Sohaila@SohailaInternational.com and, if you wish, you can even specify which third parties to restrict from processing Your data. We will respond to Your request, at no charge to You, within thirty (30) days from when You make Your request. Please be advised that some of our partners, e.g., Paypal, are essential to Sohaila International services, so that if You block processing by them, Sohaila International’s services may be unavailable to You.
e. Portability: You have the right to receive a copy of Your personal data that is subject to processing by Sohaila International in a portable format, or to have it transferred directly from Sohaila International to another party. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. Sohaila International may use reasonable means to confirm Your identity before granting any request to transfer data to You or another party so as to prevent granting fraudulent requests. To request a copy of Your personal data in a portable format, or to request a direct transfer of Your data, please contact us by e-mail at sohaila@SohailaInternational.com.
13. Your Responsibility Under GDPR.
If You are an Sohaila International User, then that probably means You are a business owner, using the Sohaila International software to sell goods and services to Your customers. With respect to the customer data that You provide to Sohaila International, Sohaila International is a data processor and will comply with its obligations under the GDPR; but with respect to Your customers, You are probably a data controller, and if any of Your customers is a citizen or a resident of a country in the European Union, then You must ensure that You comply with Your obligations as a data controller under the GDPR; namely, You must ensure that You afford Your Customers the rights identified in section (a) above. Sohaila International sells software; it does not provide legal advice or legal services, nor does it sell a “done-for-you” GDPR compliance package. Please consult legal counsel of Your own choosing for advice on what You need to do to comply with GDPR.
14. Our Companywide
Commitment to Your Privacy.
To make sure Your personal information is secure, we communicate our privacy and security guidelines to Sohaila International employees and strictly enforce privacy safeguards within the company.
15. Privacy Questions.
16.Updates to the Policy.
Learning Systems, Books and Programs
Any items from Sohaila International, Sohaila’s ‘Mastery Success’ online/in studio belly dance classes and NewVo® fitness classes, The Senseual Woman® retreats/online program, and My Ceo Card, in media or print product (e.g. CDs, books, learning systems, etc.) in its original condition may be returned to Sohaila International for a full refund or exchange within thirty (30) days from the original purchase. The original receipt or online order number is required for all returns and exchanges.
A missing item or damaged product fee of 15% will be applied to any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in “like new” condition). Any product that is returned without promotional item(s) included with the original transaction (e.g., Special Report, promotional CD) will have the value of the promotional item deducted from the refund amount.
All electronically distributed products (e.g. ebooks, software, online video and audio, on line courses etc.) are a non-refundable purchase.
Purchases made through third-party vendors (e.g. Amazon, etc.) are subject to that vendor’s specific return and billing policies. In these instances, you must contact the vendor directly for support and inquiries regarding their policies. Sohaila International reserves the right to refuse any return.
*Policies may change without prior notice. For further information, please email Sohaila@SohailaInternational.com
Acknowledgement and Acceptance of Terms
By reading this policy in it’s entirety Sohaila International is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing Sohaila International, Sohaila’s ‘Mastery Success’ online/in studio belly dance classes and NewVo® fitness classes, The Senseual Woman® retreats/online program, and My Ceo Card you acknowledge and fully understand Sohaila Internationals’ Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.